Terms of Service

Overview

This website is operated by The Beauty Vault (New Zealand). By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.

General

We reserve the right to refuse service to anyone at any time. 

Products

We specialise in mini perfumes and beauty products. While we aim to ensure all product descriptions, pricing, and availability are accurate, errors may occur. We reserve the right to correct any errors and update information at any time without notice.

Pricing

All prices are listed in NZD (New Zealand Dollars). Prices may change without notice. We reserve the right to modify or discontinue products at any time.

Orders

Once you place an order, you will receive an order confirmation via email. We reserve the right to cancel or refuse any order at our discretion, including suspected fraudulent activity or stock errors.

Shipping 

Orders are dispatched within the timeframes outlined in our Shipping Policy. Once an order has been handed to the courier, delivery is managed by the courier service.

Returns & Refunds

Due to hygiene reasons, we do not accept returns or exchanges unless the item is faulty or incorrect. If there is an issue with your order, please contact us within 7 days of receiving your parcel.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us with photos and order details so we can resolve the issue promptly.

Liability

The Beauty Vault is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Contact

If you have any questions about these Terms of Service, please contact us at thebeautyvaultnz@gmail.com